Managing the uncertainty of human error in operations.

A Brand New Book by Tony Muschara


Human error in operations cannot be left to chance—
the risk must be managed


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Why Read this Book?

A global market analyst firm, IDC Research, analyzed the cost associated with human error in the form of “employee misunderstanding.”

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Employee Misunderstanding

23% of employees do not understand at least one critical aspect of their job.

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Overall Cost of Misunderstanding

The estimated overall annual cost of misunderstanding to US and UK businesses is $37 billion.

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Impact on Businesses

On average, businesses with 100,000 employees are each losing $62.4 million per year due to human error in the form of "employee misunderstanding."


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The Book

About The Author

Tony Muschara has over 35 years of experience in consulting, training, and management positions in commercial and military nuclear power operations…

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